Dear Valued Customers,
We want to inform you about a significant update regarding our operations in the United States.
Temporary Suspension of U.S. Checkout
Due to recent changes in U.S. customs policies, we are currently facing challenges in delivering our products to U.S. customers at competitive prices and with the service quality you expect. As a result, we've made the difficult decision to temporarily halt the checkout process for customers in the U.S.
Existing U.S. Orders
Please rest assured that all existing orders from U.S. customers will proceed as planned. In the event that any order cannot be fulfilled due to the new customs regulations, we will issue a full refund, including any delivery fees.
Continued Operations in Other Regions
Our operations in other countries and regions remain unaffected. We continue to serve our international customers with the same commitment to quality and service.
Looking Ahead
We are actively monitoring the situation and exploring all possible solutions to resume our services in the U.S. as soon as possible. We appreciate your understanding and patience during this time.
Thank you for your continued support.
Warm regards,
Cigar Accessories Warehouse Team
